Purchasing an individual subscription
From Active911 Documentation Wiki
Revision as of 16:35, 1 November 2019 by Wyattg
In-App Subscription Purchase Workflow (iOS & Android)
- Open the Active911 app on your iOS (iPhones and iPads) or Android device
- Navigate to the in-app settings menu
- Select the "Buy Now" button at the top of the screen
- An internet browser will open on the device, display a screen asking to confirm or update the email address associated with the device
- After confirming or updating the email address associated with the device, a new screen asking for the billing information of the user will appear
- After confirming the billing information of the user, a screen asking for card (debit or credit) information will appear
- After successfully completing the payment, the user should receive a receipt via email, and the in-app "Buy Now" banner should disappear.
If you're having problems with this process, please contact our support team directly. Click [here] for our contact information.