Difference between revisions of "Agency Response Options"
| Line 2: | Line 2: | ||
Response buttons can be customized per agency via the Web Console. | Response buttons can be customized per agency via the Web Console. | ||
| − | Each agency has its own vocabulary which will be used as the response buttons for all alerts | + | Each agency has its own vocabulary which will be used as the response buttons for all alerts devices in that agency receive. |
| − | A user with multiple agencies will see different response buttons depending on which agency the alert is | + | A user with multiple agencies will see different response buttons depending on which agency the alert is for. |
To change your response buttons, just type in the desired value for each button. | To change your response buttons, just type in the desired value for each button. | ||
Revision as of 13:21, 4 November 2019
Response Vocabulary
Response buttons can be customized per agency via the Web Console. Each agency has its own vocabulary which will be used as the response buttons for all alerts devices in that agency receive. A user with multiple agencies will see different response buttons depending on which agency the alert is for.
To change your response buttons, just type in the desired value for each button. They will be saved automatically after you enter each value. A green border will appear around each input when it is saved successfully.
The default buttons are:
- Resp
- Arriv
- Cancl
- Avail
- Unvl
Any of the buttons may be changed to any value, with the following limitations:
- Each button has a maximum length of 6 characters.
- Blank buttons are allowed, but will not send a response when pressed.
Discard Watch Responses
Each agency may enable this option to discard all watch responses sent by devices. The iOS and Android app both send a "watch" response when an alert is first opened.
- Yes
- When enabled, all watch statuses will no longer be recorded for that agency
- No
- When disabled, it will still record who opened an alert.
