Difference between revisions of "Adding Devices"

Revision as of 16:49, 6 June 2016

The instructions below describe how to tell your Active911 account how to page a new device (phone, tablet, etc).

Device Set-up

1. Click on the device tab on active911.com.
2. In the right corner, click the + Add Device button.
3. Fill in name
4. Select the Device Status

   New to Active911

   This is the default. If the device isn't linked to another agency select this.

   Multiple Use

   Select this if the member is already part of another department. You will also need their device code.

5. Enter phone number (tablets can have a phone number or not), and Email.
6. Select the Device Type

   Smartphone

   Select this for iPhones, Android phones, Blackberry, and Windows phones.

   Cell

   All non-smart phones

   Tablet

   Select this for iPads and Android Tablets.

   Landline

   PC

   Select this for Webview and Email devices.

7. Select the Page Type

   Active911 for Android

   Select this for Android devices using the Active911 app.

   Active911 for iOS

   Select this for iPhones or iPads using the Active911 app.

   Active911 for Windows Phone

   Select this for Windows Phones using the Active911 app.

   CADPage for Android

   Select this for Android devices using the CADPage app.

   CADPage for iOS

   Select this for iOS devices using the CADpage app.

   SMS

   Select this for any device that is not an iOS or Android device.

   Voice Call

   Select this to get a voice call to a phone. This is reserved for very rural departments, where cellular devices don't work.

   Webview

   Select this for a PC using Webview.

   Email

   Select this for a PC receiving emails.

8. Select the Device Icon
9. Select the Color of the Icon

   Blue

   Gray

   Green

   Orange (Default)

   Red

10. Work Shift

    If you click on the "Always on Call", you can see various work shifts. The default is always on call.

11. Filters

    If you click on the "No filtering", you can set your phone to get certain alarms when on shift or off shift. For more information about filters, please look at understanding filters.

12. Capabilities

    Send Alerts

    Select this to allow the device to use the "Create Alert" option within the app on the device to send alerts through the account.

    Override Assignments

    Note: The assignments feature is currently a beta feature. More information about assignments can be found at Assignments Tab

    Select this to allow the device to override other device's assignments within the personnel screen of the app on the device.

    Edit Map Markers

    Select this to allow the device to add map data points directly from the map screen within the app.

13. Options

    Don't re-page updates

    Select this to prevent a device from receiving anything but the initial call for an alert. If an alert is updated, a device with this option enabled won't receive the updated information.