Active911 Documentation
From Active911 Documentation Wiki
This documentation is intended to help Active911 users with the Active911 system.
Contents
Active911's Mission
We harness the power of technology so you can make the tough decisions faster and with the best information to help everyone make it home safe.
The main website is located at http://www.active911.com.
¿Hablas español? Clic aquí para la Wiki en español: https://blog.active911.com/es/knowledgebase/
Account Setup
Basic Agency Setup
- Setup a trial for your agency
- Login help
- Setup the link between Active911 and your dispatch
- Adding devices to receive alerts
CAD Systems and Paging Interfaces
- Message formats
- Sending call data to Active911 using SNPP
- Forwarding calls to Active911 from a Gmail Account
- Pagegate
Advanced agency wide account options
- Page groups
- Duplicate alert options
- Run report options
- Dispatch-generated GPS coordinates
- Setting a default mapping city
- Publishing your alarms: RSS and web widgets
- Agency Response Options
- Chat
- Family SMS
- Adding a third-party integration
Device specific options
Account Types
- Overview of Account Types
- Pricing
- Making a Payment Upgrade
- I have a Basic Free account. What does that mean?
- I have a trial account. What does that mean?
- Individual Accounts:Creating login/Password Recovery/Individual Payments
The Active911 Website
Overview (In Progress)
Member Access Pages
Devices
Overview
Specific Platforms
Bulk Upload
Mapping
Troubleshooting & FAQ
- About position reporting
- How secure is Active911?
- How to get your device code
- Troubleshooting paging on Active911 for Android
- Troubleshooting paging on Active911 for iOS
- Troubleshooting Webview
- Troubleshooting paging on Cadpage for Android
- Alert tones
- FAQs
