Active911 Documentation
From Active911 Documentation Wiki
This manual is the published reference for using Active911.
OUR MISSION We harness the power of technology so you can make the tough decisions faster and with the best information to help everyone make it home safe.
The main website is located at http://www.active911.com.
¿Hablas español? Clic aquí para la Wiki en español: https://blog.active911.com/es/knowledgebase/
Contents
Account Setup
Basic Setup
- Setup a trial for your agency
- Login help
- Setup the link between Active911 and your dispatch
- Adding devices to receive alerts
CAD Systems and Paging Interfaces
- Message formats
- Sending call data to Active911 using SNPP
- Forwarding calls to Active911 from a Gmail Account
- Pagegate
Account options
- Dispatch-generated GPS coordinates
- Easy access for your users
- Agency Response Options
- Run report options
- Setting a default mapping city
- Setting the primary account contact
- Understanding filters
- Shift settings
- Understanding permissions
- Family SMS
- Adding a third-party integration
Alerting options
Paid & Free Accounts
- Activation Process
- Account levels
- Pricing
- Making a Payment Upgrade
- I have a Basic Free account. What does that mean?
- I have a trial account. What does that mean?
- Individual Accounts:Creating login/Password Recovery/Individual Payments
The Active911 Website
Overview (In Progress)
Member Access Pages
Devices
Overview
Specific Platforms
Bulk Upload
Mapping
Troubleshooting & FAQ
- About position reporting
- How secure is Active911?
- How to get your device code
- Troubleshooting paging on Active911 for Android
- Troubleshooting paging on Active911 for iOS
- Troubleshooting Webview
- Troubleshooting paging on Cadpage for Android
- Alert tones
- FAQs
