Difference between revisions of "Active911 Documentation"
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Revision as of 12:31, 20 September 2018
You are viewing the Active911 documentation wiki. This manual is the published reference for using Active911.
If you aren't sure how Active911 works, take a look at this overview. The main website is located at http://www.active911.com. If your agency does not have an Active911 account and wants to try it out, you can do so for free by going to the signup page.
Contents
Account Setup
Basic Setup
- Signup for a free account
- Log in to Active911
- What to do next
- About message formats
- Sending pages to Active911 using SNPP
- Forwarding calls from a Gmail Account
CAD Systems and Paging Interfaces
Writing a Policy (SOP/SOG)
Account options
- Dispatch-generated GPS coordinates
- Easy access for your users
- Agency Response Options
- Run report options
- Setting a default mapping city
- Setting the primary account contact
- Understanding filters
- Shift settings
- Understanding permissions
- Adding a third-party integration
Alerting options
Paid & Free Accounts
- Activation Process
- Account levels
- Pricing
- Making a Payment Upgrade
- I have a Basic Free account. What does that mean?
- I have a trial account. What does that mean?
- Individual Accounts:Creating login/Password Recovery/Individual Payments
The Active911 Website
Overview (In Progress)
Member Access Pages
- Individual Tab
- Agency Tab
- Devices Tab
- Groups Tab
- Alarms Tab
- Map Data Tab
- Assignments Tab
- Scheduling Tab
- Users Tab
- Lightbulb Tab
Devices
Overview
Specific Platforms
Bulk Upload
Mapping
Troubleshooting & FAQ
- About position reporting
- How secure is Active911?
- Troubleshooting paging on Active911 for Android
- Troubleshooting paging on Active911 for iOS
- Troubleshooting Webview
- Troubleshooting paging on Cadpage for Android
- Upcoming features
- Alert tones
- Mass Deleting Map Data
- FAQs
