Difference between revisions of "Active911 Documentation"

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=== Active911's Mission ===
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== Active911's Mission ==
 
We harness the power of technology so you can make the tough decisions faster and with the best information to help everyone make it home safe.  
 
We harness the power of technology so you can make the tough decisions faster and with the best information to help everyone make it home safe.  
  
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¿Hablas español? Clic aquí para la Wiki en español: https://blog.active911.com/es/knowledgebase/
 
¿Hablas español? Clic aquí para la Wiki en español: https://blog.active911.com/es/knowledgebase/
  
== '''Account Setup''' ==
+
== '''Agency Account Setup''' ==
  
 
This section is intended to help with the initial creation and setup of an agency's account. The information within the '''Basic Agency Setup''' and '''CAD Systems and Paging Interfaces''' doesn't apply to most individual Active911 users, but it is very important for admin users.
 
This section is intended to help with the initial creation and setup of an agency's account. The information within the '''Basic Agency Setup''' and '''CAD Systems and Paging Interfaces''' doesn't apply to most individual Active911 users, but it is very important for admin users.
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==== Specific Platforms ====
 
==== Specific Platforms ====
* [[Android Devices]]
 
*: [[Android App Changelog|Change history]]
 
 
* [[iOS Devices]]
 
* [[iOS Devices]]
 
*: [[iOS App Changelog|Change history]]
 
*: [[iOS App Changelog|Change history]]
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* [[Android Devices]]
 +
*: [[Android App Changelog|Change history]]
 
* [[SMS Devices]]
 
* [[SMS Devices]]
 
* [[PC Webview]]
 
* [[PC Webview]]
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=== Mapping ===
 
=== Mapping ===
 
* [[Understanding mapping]]
 
* [[Understanding mapping]]
 +
* [[Wiz Mapping System]]
 
* [[Map Data]]
 
* [[Map Data]]
 
* [[Converting Coordinates to Decimal Degrees]]
 
* [[Converting Coordinates to Decimal Degrees]]
* [[About position reporting]]
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* [[About device position reporting]]
  
 
=== Advanced features ===
 
=== Advanced features ===
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=== [[FAQs]] ===
 
=== [[FAQs]] ===
  
=== Troubleshooting ===
 
 
* [[How secure is Active911?]]
 
* [[How secure is Active911?]]
* [[How to get your device code]]
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* How do I get my device code? [[Device Activation]]
 +
 
 +
=== Troubleshooting ===
 +
 
 
* [http://wiki.active911.com/wiki/index.php/Android_Devices#Active911_Troubleshooting Troubleshooting paging on Active911 for Android]
 
* [http://wiki.active911.com/wiki/index.php/Android_Devices#Active911_Troubleshooting Troubleshooting paging on Active911 for Android]
 
* [[Troubleshooting paging on Active911 for iOS]]
 
* [[Troubleshooting paging on Active911 for iOS]]

Latest revision as of 13:17, 19 November 2019

Active911's Mission

We harness the power of technology so you can make the tough decisions faster and with the best information to help everyone make it home safe.

The main website is located at http://www.active911.com.

¿Hablas español? Clic aquí para la Wiki en español: https://blog.active911.com/es/knowledgebase/

Agency Account Setup

This section is intended to help with the initial creation and setup of an agency's account. The information within the Basic Agency Setup and CAD Systems and Paging Interfaces doesn't apply to most individual Active911 users, but it is very important for admin users.

Basic Agency Setup

CAD Systems and Paging Interfaces

Individual Setup

This section is intended to help non-admin users, with devices already added to an agency's account, setup their devices to receive alerts.

Features & Capabilities

Devices

Specific Platforms

Advanced agency wide account options

Device specific options

Active911.com Overview

Navigating active911.com

Most users only have access to the Individual Tab. All other tabs require additional permissions. For more information about understanding permissions, click here.

Mapping

Advanced features

Pricing

Troubleshooting & FAQ

FAQs

Troubleshooting

How to Videos

User Supplied Documentation