Log in to Active911

From Active911 Documentation Wiki
Jump to: navigation, search

To log into your Active911 account go to http://www.active911.com and click on "member access" at the top of your screen. You will be prompted for your username and password.

For administrators

  • If you are the person who created the account, your username and password will be listed in your account approval email from Active911.
  • If someone else in your organization created the account, have them send you a welcome letter:
    1. Have them log in with their account
    2. Click on the Users tab
    3. Locate your account
    4. Click the letter button link
    5. The link will have instructions for you to log in

For non administrators

If you use Active911 on your phone, you can usually create a login account (to manage your settings, etc) by following these steps:

  1. Go to http://www.active911.com
  2. Click on "Member Access"
  3. The top box is labeled "Email or phone number". Enter your phone number.
  4. Press the Go button and follow the instructions


If you forgot your username or password

  1. Go to http://www.active911.com
  2. Click on "Member Access"
  3. The top box is labeled "Email or phone number". Enter the email address you use for Active911, or if you can't remember it, enter your phone number.
  4. Press the Go button and follow the instructions