I have a beta account. What does that mean?

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If you see a message like this at the top of your screen:

Beta account.png





You have a beta account. Beta accounts are full featured, unlimited accounts. Each beta account needs to eventually either become a free account or a paid account, depending on what you want to do.




  • To convert to a free or paid account, click the Fix this now button. If you do not see the Fix this now button, you are not an administrator on the account.
  • We would like to see everyone convert to a paid account by December 2014. If you need more time, please let us know how much time you need by sending us a note at support@active911.com.

If you convert to a paid account, you will need to purchase a subscription (or have your users purchase subscriptions) or else paging will stop. To learn more about the various account levels, please see Account levels and Pricing.