Beta Testing

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Introduction

Active911 has several beta testing clients, each with different features. At this moment there are beta clients for iOS phones and tablets, Android phones and tablets, Windows Phones, and a beta version of the “Member Access” web console at active911.com. Listed below are directions on how to become a beta tester for each client.

iOS Beta

Signing Up

Please follow the steps below to become an iOS beta tester:

  1. Email your iCloud email account, and Active911 user email account to support@active911.com. Make sure to indicate in the email that you want to become an iOS beta tester. You will be added to our internal beta group, and an email invitation will be sent to you.
  2. Follow the directions in the invitation email to accept the beta invitation.
  3. Download the TestFlight app from the App Store on your device.
  4. Within the TestFlight app will be an option to install the beta version of the iOS app. Make sure that you have all other versions of the Active911 app uninstalled from your device before installing the beta version.
  5. Register the app by entering your device code into the settings menu of the app.

Feedback

There are two ways you can submit feedback as an iOS beta tester:

  1. Open the TestFlight app, tap on the Active911 shield icon, and select the “Send Feedback” option. This will open your device's default email application, where you can compose an email that is sent directly to our developers
  2. Send an email to iosbeta@active911.com that contains your feedback.

Android Beta

Signing Up

Please follow the steps below to become an Android beta tester:

  1. Email your Active911 user email account to support@active911.com. Make sure to indicate in the email that you want to become an Android beta tester.
  2. Make sure that you have all other versions of the Active911 app uninstalled from your device before installing the beta version.
  3. Use an internet browser on your Android device to visit http://tsfr.io/5tpJ2X.
  4. Click the “Download Now” button to download a file that contains the Android Beta.
  5. Register the app by entering your device code into the settings menu of the app.


Feedback

To interact with other Android beta testers and provide feedback, visit the link below to request access to our Active911 Google Group:

https://groups.google.com/forum/#!forum/active911-google-play-beta

Windows Phone Beta

Signing Up

Please follow the steps below to become a Windows beta tester:

  1. Email your Active911 user email account to support@active911.com. Make sure to indicate in the email that you want to become a Windows beta tester.
  2. Visit http://www.active911.com/interface/dev/windows_beta.html to sign up for the Windows Beta.
  3. The Windows Beta App will be made available for you to download the Monday after you complete the sign up process. Make sure that you have all other versions of the Active911 app uninstalled from your device before installing the beta version.
  4. Register the app by entering your device code into the settings menu of the app.

Feedback

To send feedback directly to our developers, press the message icon. The message icon should appear directly to the left of the personnel icon found on the bottom of the main screen of the app.

Windows Tablet Beta (Windows 10 Tablets Only)

Signing Up

Please follow the steps below to become a Windows tablet beta tester:

  1. Email your Active911 user email account to support@active911.com. Make sure to indicate in the email that you want to become a Windows tablet beta tester.
  2. You will receive a response containing a link that you must click on.
  3. Once you have opened the link, you will be prompted to log into the tablets Microsoft account (Please use the Microsoft Account that will be the main user of the tablet. For instance, if its a command tablet, use the command tablet's Microsoft account).
  4. After you've logged in, you will be prompted to confirm your access code.
  5. After you've confirmed, you will be taken to a screen where you can download the app to your device.
  6. If you are unable to follow steps 2-5 on your Windows 10 Tablet (you still need to complete them on a PC or other device), open an internet browser on your Windows 10 tablet and go to this link: https://www.microsoft.com/store/apps/9nblgggzz041

Feedback

To send feedback directly to our developers, please use one of the two methods:

  1. Gently swipe down from the top of the screen within the app. A menu will appear with a "Feedback" icon. Select that icon, and choose what method you would like to send the feedback.
  2. Send an email to windowsbeta@active911.com with your feedback. Make sure to indicate what type of device you're using (Windows phone, tablet, or PC).

Windows Desktop(PC) Beta (Windows XP through Windows 10)

Signing Up

Please follow the steps below to become a Windows PC beta tester:

  1. Email your Active911 user email account to support@active911.com. Make sure to indicate in the email that you want to become a Windows PC beta tester.
  2. Download the Windows PC beta installer ([Windows PC Beta Installer])

Adding a PC Beta Testing Device To Your Account

To add a device to use with the Windows PC Beta app follow the directions below:

  1. Log into your member access account at active911.com
  2. Navigate to the devices tab and select the "+ Add device" button
  3. Fill out the information for the device (phone number isn't necessary)
  4. Choose "PC" as the "device type and "Wing2" as the page type
  5. Double check you've entered everything correctly and click the "Add" button
  6. The device will be added to the account, and you can use the device code generated for it

Feedback

Please note that this is a very early beta version of the Windows PC app. It is not a fully functioning app at this point. If you have feedback, send an email containing your feedback to windowsbeta@active911.com.

Web Console Beta

Signing Up

To become a tester for the Web Console beta, please send an email to support@active911.com. In the email you need to provide the email address registered with your Active911 user account, and that you would like to become a Web Console beta tester.

While using the beta interface, the words “BETA INTERFACE” will be added beneath the name of your department when you log into your account at active911.com. If at any point, while you're logged in, you'd like to convert back to the normal web console, click the “Member Access” link at the top of the page.

Feedback

Please send an email containing any feedback to support@active911.com.